CHRISTMAS 2017 SHIPPING AND DELIVERY INFO
The last dates for pre-Christmas delivery are as follows:
UK & Northern Ireland (Royal Mail & Express Courier): 20th December, 3pm GMT
UK & Northern Ireland (Express Courier): 20th December, 1.30 pm GMT
EU Countries (Royal Mail): 19th December, 3pm GMT
EU & International (Worldnet):19th December, 1.30 pm GMT
Please note that all orders placed on or after Thursday 22nd December will be processed on January 2nd.
MFP Customer Care will be closed from December 22nd to January 2nd.
To offer you the best service we have chosen ‘Royal Mail’ for UK and European Community deliveries and ‘Worldnet International Couriers’ for express deliveries within the European Community, to the United States and for all other international deliveries.
As soon as your order is picked up you will receive an email with the tracking number (Air Waybill) for the corresponding delivery company, together with details on how to track. Please note that these services might not be available during the festive and pre-festive days.
Also note that the estimated delivery times are to be used as a guide only, and Maria Francesca Pepe Ltd is not responsible for any delays caused by destination customs clearance processes.
Geographic delivery estimated duration
Greater London -Royal Mail Recorded Signed For 1-2 working days
United Kingdom -Royal Mail Recorded Signed For 2-5 working days
United Kingdom -World Net 1-3 working days
EU -Royal Mail Recorded Signed For 3-5 working days
EU -World Net 1-3 working days
Rest of The World -Royal Mail Recorded Signed For 4-10 working days
Rest of The World -World Net 2-7 working days
USA -World Net 1-5 working days
Russia - World Net 8 working days
China - Royal Main Recorder Signed For up to 20 working days
Check at checkout. Offer may differ from time to time.
Please note: Charges may differ for parcels over 500gr.
Please be aware that Duties and Custom Clearance charges may incur depending on the Country of Import and is the customer's responsibility to check those charges before placing an order. MFP will not be responsible for paying Duties and Customs Charges.
Maria Francesca Pepe Ltd insures each purchase for the time it is in transit only.
A signature is required for any goods delivered, at which point responsibility for your purchase goods is passed to you.
Estimated delivery times are to be used as a guide only and commence from the date of dispatch, MFP is not responsible for any delays caused by destination customs clearance processes.
MFP is not responsible for unexpected shipping delays such as severe weather, natural disasters, etc. which may add an additional 1 to 2 business days to the estimated delivery date of your order.
Your order will be sent out in MFP signed packaging.
Once you place an order with us it can be tracked so that you know when it has left our warehouse and is on its way to your door. As soon as your order is shipped (which will be the next working day in most of the cases), we will send you a confirmation to your mail account mentioning all the details of your order. In case you do not receive the delivery confirmation within two working days, please contact us by e-mail: firstname.lastname@example.org
We may refuse to process and therefore accept a transaction for any reason, or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from the website at any time, whether or not that particular product has been sold out.