'MARY' LOBE CUFF
UK US EUROPEAN mm*
L½ 6 13 51.9
M½ 6½ 14/15 53.1
N½ 7 15/16 54.4
CHRISTMAS 2016 SHIPPING AND DELIVERY INFO
The last dates for pre-Christmas delivery are as follows:
UK & Northern Ireland (Royal Mail & Express Courier): 20th December, 3pm GMT
UK & Northern Ireland (Express Courier): 21st December, 1.30 pm GMT
EU Countries (Royal Mail): 19th December, 3pm GMT
EU & International (Worldnet): 20th December, 1.30 pm GMT
Please note that all orders placed on or after Thursday 22nd December will be processed on January 3rd.
The MFP Studio will remain closed from December 22nd to January 2nd.
To offer you the best service we have chosen ‘Royal Mail’ for UK and European Community deliveries and ‘Worldnet International Couriers’ for express deliveries within the European Community, to the United States and for all other international deliveries.
As soon as your order is picked up you will receive an email with the tracking number (Air Waybill) for the corresponding delivery company, together with details on how to track. Please note that these services might not be available during the festive and pre-festive days.
Also note that the estimated delivery times are to be used as a guide only, and Maria Francesca Pepe Ltd is not responsible for any delays caused by destination customs clearance processes.
Geographic location Price and Duration
United Kingdom -Royal Mail Recorded Signed For £0.00 2-4 working days
Western Europe -Royal Mail Recorded Signed For £12.50* 4-6 working days
Western Europe -World Net £20.00 2-4* working days
Eastern Europe -Royal Mail Recorded Signed For £12.50* 4-6 working days
Eastern Europe -World Net £20.00* 2-4 working days
USA -World Net £20.00* 1-4 working days
Rest of the World -World Net £30.00* 7 working days
Please note: Charges may differ for parcels over 500gr.
*These are original shipping fees. 50% off international shipping promotion reflects all the above international shipping fees.
Please be aware that Duties and Custom Clearance charges may incur depending on the Country of Import and is the customers responsibility to check those charges before placing an order. MFP will not be responsible for paying Duties and Custom Charges.
Maria Francesca Pepe Ltd insures each purchase for the time it is in transit only. A signature is required for any goods delivered, at which point responsibility for your purchase goods is passed to you.
Estimated delivery times are to be used as a guide only and commence from the date of dispatch, MFP are not responsible for any delays caused by destination customs clearance processes.
MFP is not responsible for unexpected shipping delays such as severe weather, natural disasters, etc. which may add an additional 1 to 2 business days to the estimated delivery date of your order.
Your order will be sent out in MFP signed packaging.
Once you place an order with us it can be tracked so that you know when it has left our warehouse and is on its way to your door. As soon as your order is shipped (which will be the next working day in most of the cases), we will send you a confirmation to your mail account mentioning all the details of your order. In case you do not receive the delivery confirmation within two working days, please contact us by e-mail: firstname.lastname@example.org
We may refuse to process and therefore accept a transaction for any reason, or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from the website at any time, whether or not that particular product has been sold out.
All sales are final and cannot be returned or refunded on: markdown items, custom orders, and all international orders (outside the UK).
Please note that due to hygiene and safety reasons the following items are non-returnable and non refundable:
- septum rings
If you are not satisfied with the item(s) you have ordered then we will give you a full refund for the cost of the item(s), provided that you return them to us within 14 days of receipt and un-used, i.e. in perfect condition, in their original packaging, unworn, unwashed and complete with their original labels still attached. The company will not be liable for returns if the product is stained/corroded by make up or perfume, scratched or damaged in any way. We reserve the right to refuse a refund for items returned that are not in a re-saleable condition.
If you are not satisfied with your order, and want to return it or part of it, you must inform us in writing within seven working days of receipt of your order.
Send your enquiry to:
TO QUALIFY FOR A REFUND YOUR RETURNS MUST BE PRE-APPROVED BEFORE YOU SHIP ANY ITEMS BACK.
PLEASE DO NOT SHIP ANY ITEMS BEFORE GETTING AN APPROVAL VIA EMAIL FROM OUR CUSTOMER CARE.
After receiving a Return Approval, you can ship the item(s) to the provided address. Please download the Return Form from the link below and include it inside the parcel:
PLEASE NOTE: Customer shall bear any return shipping costs and expenses.
These costs will NOT be refunded. Maria Francesca Pepe LTD takes no responsibility for goods before they reach us and the refund does not cover the shipping costs.
The address to send the goods is:
Tel. 0044 (0) 2077510007
Please also make sure to include your original invoice when returning goods.
If we agree that the product was indeed faulty, Maria Francesca Pepe Ltd will offer a refund credited to the Card or Paypal Account used in the original sales transaction.
Please be aware that in case of refund, the shipping costs will not be refunded, and that shipment costs to send back goods are charged to the customer. We recommend you use a courier or registered post to send back goods.
Maria Francesca Pepe Ltd will contact you within 48 hours of receiving your returns, excluding weekends, public holidays and bank holidays.
Please note card refunds may take up to 10 business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and unfortunately we are unable to influence this.
CHRISTMAS RETURNS POLICY
ANY ITEMS PURCHASED BETWEEN MONDAY 1ST DECEMBER 2015 AND WEDNESDAY 24TH DECEMBER 2015 CAN BE EXCHANGED OR RETURNED FOR A FULL REFUND UNTIL SATURDAY 10TH JANUARY 2016.
The new Lobe Cuff by MFP. A contemporary designed thin lobe cuff in Sterling Silver now featuring encased real zircons. Easy slip-on fit. Adjustable.
Rhodium plated Silver 925
Certified Real Zircons
Wipe clean only
MFP engraved logo
Handmade in Italy